top of page

Privacy Policy

1. Introduction

Space Pixel ("we," "our," or "us") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our data annotation and consulting services.

2. Information We Collect

Personal Information:

 

We may collect personal information that you voluntarily provide to us when you:

  • Contact us through our website or email

  • Request a consultation or demo

  • Enter into a service agreement

  • Subscribe to our communications

  This may include:

  • Name and contact information (email, phone, address)

  • Company information and job title

  • Project requirements and specifications

 

Client Data:

​

As part of our data annotation and consulting services, we may process data provided by clients, which may include:

  • Raw datasets (images, videos, text, sensor data, etc.)

  • Annotated datasets

  • Model specifications and requirements

  • Technical documentation

 

Website Usage Information:

 

We automatically collect certain information when you visit our website:

  • IP address and browser information

  • Pages visited and time spent

  • Referring website information

  • Device and operating system details

3. How We Use Your Information

We use collected information for the following purposes:

 

Personal Information:

  • To respond to your inquiries and provide requested services

  • To communicate about projects and deliverables

  • To improve our services and website

  • To send relevant business communications (with your consent)

​

Client Data:

  • To perform contracted data annotation and analysis services

  • To provide consulting and technical recommendations

  • To ensure quality control and service delivery

  • To generate aggregate, non-identifiable insights (only with explicit consent)

4. Data Security and Protection

We implement appropriate technical and organizational measures to protect your information:

  • Access Controls: Strict access limitations to client data on a need-to-know basis

  • Secure Infrastructure: Cloud services and systems with enterprise-grade security

  • Staff Training: Regular security awareness training for all team members

  • Data Isolation: Client datasets are kept separate and secure

5. Data Retention and Deletion

  • Client Data: Retained only as long as necessary to complete contracted services, unless otherwise specified in our service agreement

  • Personal Information: Retained for legitimate business purposes and legal compliance requirements

  • Data Deletion: We provide secure data deletion upon request or contract completion

6. Information Sharing and Disclosure

  • We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

  • Service Providers: Trusted third-party vendors who assist in service delivery (cloud storage, communication tools) under strict confidentiality agreements

  • Legal Requirements: When required by law, court order, or to protect our legal rights

  • Business Transfers: In connection with a merger, acquisition, or sale of assets (with appropriate protections)

7. Your Rights and Choices

You have the right to:

  • Access and review personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information (subject to legal and contractual obligations)

  • Opt-out of marketing communications

  • Request data portability where applicable

  • To exercise these rights, contact us at info@spacepixel.ai.

8. International Data Transfers

If you are located outside Croatia, please note that your information may be transferred to and processed in Croatia where our servers are located. We ensure appropriate safeguards are in place for such transfers.​

9. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience. You can control cookie preferences through your browser settings.

10. Third-Party Links

Our website may contain links to third-party sites. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated "Last Updated" date.

12. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: info@spacepixel.ai

Address: Ivana Mazuranica 35, Zapresic, Croatia

bottom of page